Our team has been working on the question of how many personas to create for a while now. It’s an elusive questions that keeps us searching for a final answer that may not be out there. Regardless, we have been able to identify some factors relevant to this question. In this post, I’ll briefly go […]
Factors of selecting optimal number of personas Read More »
The Basics of Data-Driven Personas Data-driven personas can be generated from almost any data. Essentially, the generation consists of two steps: (1) pattern seeking, and (2) enrichment. The first part – pattern seeking – means that we need to identify some regularities (i.e., patterns) from the dataset. This is typically done using dimensionality reduction, e.g.,
Three Data Types for Personas Read More »
We often get questions from prospective clients about how to use personas. Like, “okay, after I have these personas, then what? How can I use them?“. I have two standard responses for this: Persona analytics is just like any analytics. If you want to understand your customers, there must be some reason for that. What
Tactical Personas (i.e., “I have personas, now what?”) Read More »
This is a guest post written by Mr. Timo Hänninen from Konvertigo.io, a global digital marketing agency. If you want to write a guest blog about personas, please contact us (jsalminen@hbku.edu.qa).
3 Ways in Which Personas Can Help the Tourism Industry During and After the Pandemic Read More »
This post is co-authored with Imene Belabbas, a persona enthusiast who is conducting her thesis research on personas. Introduction: The post aligns some theories about the use of Personas in design process, and how personas should be. The insights are based on the research published by Chang and colleagues:
In Theory, Personas Work. In Practice, Their Application is Challenging. Read More »
In this blog post, the APG team and Kathleen Guan join to summarize some key aspects in the theory of “why personas work,” grounded in notions from social psychology. Enjoy reading! Introduction to Theory of Personas How do people form a connection with personas? What information plays a role? When does connecting take place? When
Often, people think of personas as a one-layered concept. Meaning, there is only one set of personas they consider. This set is typically the current customers (e.g., most loyal or most valuable) or potential customers (e.g., those currently served by the competitors). However, an interesting alternative is to consider personas in a connected way. Meaning,
Connected Personas: Primary, Secondary, Served, and Anti-Personas Read More »
