In this blog post, the APG team and Kathleen Guan join to summarize some key aspects in the theory of “why personas work,” grounded in notions from social psychology. Enjoy reading!
Introduction to Theory of Personas
How do people form a connection with personas? What information plays a role? When does connecting take place? When not? These are some of the questions that the theory of personas deals with — essentially, the theory of personas explains why personas work.