ACM Conference on Human Factors in Computing Systems (also known simply as ‘CHI’) is the top conference in human-computer interaction (HCI). Personas, as a design technique, strongly related to the domain of HCI, which is why our team’s research efforts are centered around CHI as well as other HCI conferences and journals.
Anyhow, this year, we were fortunate enough to get 2 full papers and 5 late-breaking work (LBR) papers accepted to CHI’20. Both of the full papers are about personas, and three of the LBR papers are about personas.
While the full PDF versions will be made publicly available in CHI Proceedings, we are sharing below the abstracts, summarizing the main findings of each paper. If you are curious to learn more or collaborate with us around persona research, please reach out (email@example.com).