Month: May 2021

User Tasks for Empirical Persona Research

When planning persona studies and experiments, one challenging aspect is task creation. In other words, what do we ask the participants to do with the personas? I’m writing this post to provide some answers to this perennial question of persona task design.

What’s Wrong with Personas? A Rebuttal to a Fair Question!

Anna Holopainen asked this question on LinkedIn: What’s wrong with most buyer personas? Aka my favorite pet peeve 👇 She also provided an answer straight away, listing the following points. In the following, Anna’s points are shown in bold text, followed by my response in unbolded text. I found these points very fruitful for a …

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Picturing It!: The Effect of Image Styles on User Perceptions of Personas

Though photographs of real people are typically used to portray personas, there is little research into the potential advantages or disadvantages of using such images, relative to other image styles. In this research, lead by Joni Salminen, we conducted an experiment with 149 participants, testing the effects of six different image styles on user perceptions …

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Persona Analytics: Implementing Mouse-Tracking for an Interactive Persona System

Observing user interactions with interactive persona systems offers important insights for the design and application of such systems. Using an interactive persona system, user behavior and interaction with personas can be tracked with high precision, addressing the scarcity of behavioral persona user studies. In this research, lead by Soon-gyo Jung and Joni Salminen, we introduce …

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Instilling Knowledge Claims of Personas from 346 Research Articles

Here is some exciting fundamental research about personas! In this research, lead by Joni Salminen, our research goal is to summarize the body of persona knowledge by identifying knowledge claims. This can aid HCI researchers to do: (a) navigate persona knowledge to form an understanding of what is known about personas quickly, (b) identify central …

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Towards a Measurement Scale of Organizational Readiness for Personas

User studies have found persona application challenging. In this research, lead by Joni Salminen, we argue that a potential reason for the challenges is the organization’s readiness to apply personas. This research reports the ongoing effort of developing the Persona Readiness Scale, a survey instrument for organizations’ readiness for personas. The scale involves twenty-two items …

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Resources about the book, Data-Driven Personas

Several resources about the book, Data-Driven Personas, are available! The book … Jansen, B. J., Salminen, J., Jung, S.G., and Guan, K. (2021). Data-Driven Personas. Synthesis Lectures on Human-Centered Informatics,1 Carroll, J. (Ed). Morgan-Claypool: San Rafael, CA., 4:1, i-317. Data-Driven Personas on Amazon. Associated Resources The website … Data-Driven Personas http://www.data-drivenpersonas.com The infographic … Data-Driven Persona Book Infographic http://www.bernardjjansen.com/uploads/2/4/1/8/24188166/data-driven_personas_book_infographic.pdf The …

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