Disclaimer: Open AI’s GPT3 (davinci-003) was used for generating parts of this blog post. Text was generated, then edited and verified for factual mistakes by a human experienced in the domain in question. In this post, we address three pertinent questions in AI personas, also known as AI-generated personas. We define them and discuss their […]
What Is an AI-generated Persona? Read More »
Data-driven personas are considered a novel contribution to the field of human-computer. A data-driven persona represents a group of technology users as a fictional person. Different types of users’ data can be retrieved from social media platforms (e.g., Facebook, YouTube), digital analytics services (e.g., Adobe Analytics, Google Analytics), or CRM data. Then, state-of-the-art data-driven persona
Data-driven Personas: Advantages, Challenges, and Strategies to Address Challenges Read More »
Organizational user-centric design is crucial for developing information technology that offers optimal usability and user experience. Personas are a central user-centered design technique that puts people before technology and helps decision makers understand the needs and wants of the end-user segments of their products, systems, and services. However, it is not clear how ready organizations
Derived from the notion of algorithmic bias, it is possible that creating user segments such as personas from data results in over- or under-representing certain segments (FAIRNESS), does not properly represent the diversity of the user populations (DIVERSITY), or produces inconsistent results when hyperparameters are changed (CONSISTENCY). Collecting user data on 363M video views from
Slidedeck on Persona Analytics: pathway to persona science from QUANT UX Conference 2022 https://drive.google.com/file/d/1euyQPqUdVd0B8r249SApNOyN6hzESf2n/view Salminen, J., Jung, S.G., and Jansen, B. J. (2022) Persona Analytics: a pathway to persona science. In CN Chapman, KZ Xu, M Callegaro, F Gao, and M Cipollone, eds. (2022). Proceedings of the 2022 Quantitative User Experience Conference (Quant UX Con).
Persona Analytics: a pathway to persona science Read More »
Interested in online gaming research? You might find this article of interest. In a different take on ‘personas’, we investigate how the Proteus effect, which is players changing their way of communication based on characters with which they play, is associated with players’ champion usage in the popular online game League of Legends, where champions
When algorithms create personas from social media data, the personas can become noxious via automatically including toxic comments. To investigate how users perceive such personas, we conducted a 2 × 2 user experiment with 496 participants that showed participants toxic and non-toxic versions of data-driven personas. We found that participants gave higher credibility, likability, empathy,
Toxic Text in Personas: An Experiment on User Perceptions Read More »
