This is a joint article with our team and Alina Zahid from Storyteller’s Saga. Customer satisfaction is at the heart of every business. However, with the constant change in trends and with the steadfast competition, it can become strenuous to devise a strategy that does that for you. Of course, you can delve into reports […]
User Personas and Facebook Ad Campaigns Read More »
The question in the title was asked in Quora. Mike Donahue wrote a nice answer, most of which I agree with: “Building on what Jakob Persson has said, it’s not even just a matter the right reason to use personas. You also need to know if the persona you use is worth using. Is it built using
Should UX designers use personas? Read More »
The following is a post from the APG Team’s summer 2020 intern, Jaad Mohammed. ——– Once we have created a data-driven personas using the persona creation process, we can then test to determine which of these personas give us better results. We can analyze these results and decide which of our personas should be given
A/B Testing Personas: Using Data-Driven Personas for A/B Testing Read More »
Hi all persona fans out there! This post includes the interview questions for Persona Perception Scale (PPS). PPS is a “measurement instrument” (a fancy word for a survey or questionnaire) with 28 items (again, a fancy word for statements or questions) measuring 8 user perceptions (“constructs”) of personas. In short, the answers to the survey
Survey Questions for Persona Perception Scale Read More »
In this research led by Joni Salminen, we develop valid constructs for assessing personas. Although personas are widely used in many domains, the evaluation of personas is difficult mainly due to the lack of validated measurement instruments. To tackle this challenge, this research undertakes the development of the Persona Perception Scale (PPS), which is a survey
Persona Transparency: Analyzing the Impact of Explanations on Perceptions of Data-Driven Personas Computational techniques are becoming more common in persona development. However, users of personas may question the information in persona profiles because they are unsure of how it was created. This problem is especially vexing for data-driven personas because their creation is an opaque
Typically, when a product is undergoing its design/redesign stages. The people involved in the designing stage can benefit if they can know what’s in the mind of their targeted customers, such as: Who are they? Where are they from? What are they looking for? What are their goals? This situation is where personas come in
APG for persona creation Read More »
