{"id":544,"date":"2020-04-26T16:59:07","date_gmt":"2020-04-26T13:59:07","guid":{"rendered":"https:\/\/persona.qcri.org\/blog\/?p=544"},"modified":"2020-04-26T17:09:06","modified_gmt":"2020-04-26T14:09:06","slug":"the-ethics-of-data-driven-personas","status":"publish","type":"post","link":"https:\/\/persona.qcri.org\/blog\/the-ethics-of-data-driven-personas\/","title":{"rendered":"The Ethics of Data-Driven Personas"},"content":{"rendered":"<p><span style=\"font-family: inherit;\" data-blogger-escaped-style=\"font-family: inherit;\"><strong>Quantitative data and algorithms are becoming more common for persona creation,<\/strong> but it is not clear to which extent this data and opaque machine learning algorithms introduce bias at various steps of data-driven pers<\/span><span style=\"font-family: inherit;\" data-blogger-escaped-style=\"font-family: inherit;\">ona creation (DDPC) and\/or violate user rights.<\/span><\/p>\n<figure id=\"attachment_547\" aria-describedby=\"caption-attachment-547\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-547\" src=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/digital_ethics.jpg?resize=600%2C338&#038;ssl=1\" alt=\"The Ethics of Data-Driven Personas\" width=\"600\" height=\"338\" srcset=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/digital_ethics.jpg?w=600&amp;ssl=1 600w, https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/digital_ethics.jpg?resize=300%2C169&amp;ssl=1 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-547\" class=\"wp-caption-text\"><a href=\"http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/3334480.3382790.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">The Ethics of Data-Driven Personas<\/a><\/figcaption><\/figure>\n<p><span style=\"font-family: inherit;\"><span data-blogger-escaped-style=\"font-family: inherit;\">In this conceptual work, led by <a href=\"https:\/\/jonisalminen.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Joni Salminen<\/a>, we use Gillespie\u2019s framework of algorithmic ethics to analyze DDPC for ethical considerations.<\/span><\/span><\/p>\n<p><span style=\"font-family: inherit;\"><span data-blogger-escaped-style=\"font-family: inherit;\"><!--more--><\/span><\/span><\/p>\n<p><span style=\"font-family: inherit;\"><span data-blogger-escaped-style=\"font-family: inherit;\">We formulate five design questions for evaluating the ethics of DDPC. Data-driven personas should demonstrate the diversity of the user base, be transparent in their creation, minimize the possibility of unfair decisions, and represent the actual data.<\/span><\/span><\/p>\n<p><span style=\"font-family: inherit;\"><span data-blogger-escaped-style=\"font-family: inherit;\">Results also may be applicable to personas derived via other means.<\/span><\/span><\/p>\n<h3>Read full research<\/h3>\n<p><span style=\"font-family: inherit;\" data-blogger-escaped-style=\"font-family: inherit;\"><span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646;\">Salminen, J., Froneman, W., Jung, S.G., Chowdhury. S., and\u00a0<\/span>Jansen, B. J.<span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646;\">(2020)\u00a0<\/span><a href=\"http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/3334480.3382790.pdf\" data-blogger-escaped-style=\"background-color: white; border-bottom: 1px solid rgb(108, 162, 155); color: #6ca29b; text-decoration-line: none;\" data-blogger-escaped-target=\"_blank\">The Ethics of Data-Driven Personas<\/a><span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646;\">. ACM CHI Conference on Human Factors in Computing Systems (CHI&#8217;20) (Extended Abstract), Honolulu, HI, USA. 25\u201330 April, 1-9.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quantitative data and algorithms are becoming more common for persona creation, but it is not clear to which extent this data and opaque machine learning algorithms introduce bias at various steps of data-driven persona creation (DDPC) and\/or violate user rights. In this conceptual work, led by Joni Salminen, we use Gillespie\u2019s framework of algorithmic ethics [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[41,3,7,2],"tags":[80,71,76],"class_list":["post-544","post","type-post","status-publish","format-standard","hentry","category-chi","category-data-driven-personas","category-persona-research","category-personas","tag-algorithms","tag-data","tag-ethics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Ethics of Data-Driven Personas &#8211; The Persona Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/persona.qcri.org\/blog\/the-ethics-of-data-driven-personas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Ethics of Data-Driven Personas &#8211; The Persona Blog\" \/>\n<meta property=\"og:description\" content=\"Quantitative data and algorithms are becoming more common for persona creation, but it is not clear to which extent this data and opaque machine learning algorithms introduce bias at various steps of data-driven persona creation (DDPC) and\/or violate user rights. 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