{"id":537,"date":"2020-04-26T16:46:41","date_gmt":"2020-04-26T13:46:41","guid":{"rendered":"https:\/\/persona.qcri.org\/blog\/?p=537"},"modified":"2020-05-08T12:34:51","modified_gmt":"2020-05-08T09:34:51","slug":"the-effect-of-experience-on-persona-perceptions","status":"publish","type":"post","link":"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/","title":{"rendered":"The Effect of Experience on Persona Perceptions"},"content":{"rendered":"<p><strong><span style=\"font-family: inherit;\">User perceptions of personas affect the adoption of personas for decision-making in real organizations.<\/span><\/strong><\/p>\n<p><span style=\"font-family: inherit;\">To investigate how experience affects the way an individual perceives a persona, in research led by\u00a0<a href=\"https:\/\/jonisalminen.com\/\" data-blogger-escaped-target=\"_blank\">Joni Salminen<\/a>, we conduct an experimental study with individuals less and more experienced with personas.\u00a0<\/span><\/p>\n<p><span style=\"font-family: inherit;\">Quantitative results show that previous experience increases several important perceptions, including Willingness to use, Empathy, Likability, and Completeness (measured using the <a href=\"https:\/\/persona.qcri.org\/blog\/interview-questions-for-persona-perception-scale\/\">PPS instrument<\/a>).\u00a0<\/span><\/p>\n<p><!--more--><\/p>\n<figure id=\"attachment_540\" aria-describedby=\"caption-attachment-540\" style=\"width: 496px\" class=\"wp-caption aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-540\" src=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg?resize=496%2C499&#038;ssl=1\" alt=\"The Effect of Experience on Persona Perceptions\" width=\"496\" height=\"499\" srcset=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg?w=496&amp;ssl=1 496w, https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg?resize=298%2C300&amp;ssl=1 298w, https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg?resize=150%2C150&amp;ssl=1 150w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><figcaption id=\"caption-attachment-540\" class=\"wp-caption-text\">The Effect of Experience on Persona Perceptions<\/figcaption><\/figure>\n<p><span style=\"font-family: inherit;\">Results suggest that methods that increase experience (e.g., training, workshops, scenarios) should be applied alongside persona deployment, as desirable persona perceptions increase with individuals\u2019 experience.<\/span><\/p>\n<h3>Read Full Research<\/h3>\n<p><span style=\"font-family: inherit;\"><span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif; font-size: 15px;\">Salminen, J., Jung, S.G., Santos, J., Chowdhury. S. G, and\u00a0<\/span>Jansen, B. J.<span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif; font-size: 15px;\">\u00a0(2020)\u00a0<\/span><a href=\"http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/3334480.3382786.pdf\" data-blogger-escaped-style=\"background-color: white; border-bottom: 1px solid rgb(108, 162, 155); color: #6ca29b; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif; font-size: 15px; text-decoration-line: none;\" data-blogger-escaped-target=\"_blank\">The Effect of Experience on Persona Perceptions<\/a><span style=\"color: #464646;\" data-blogger-escaped-style=\"background-color: white; color: #464646; font-family: &quot;Open Sans&quot;, Helvetica, sans-serif; font-size: 15px;\">. ACM CHI Conference on Human Factors in Computing Systems (CHI&#8217;20) (Extended Abstract), Honolulu, HI, USA. 25\u201330 April. 1-9.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>User perceptions of personas affect the adoption of personas for decision-making in real organizations. To investigate how experience affects the way an individual perceives a persona, in research led by\u00a0Joni Salminen, we conduct an experimental study with individuals less and more experienced with personas.\u00a0 Quantitative results show that previous experience increases several important perceptions, including [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[41,81,7,2,8],"tags":[43,75,34],"class_list":["post-537","post","type-post","status-publish","format-standard","hentry","category-chi","category-persona-adoption","category-persona-research","category-personas","category-use-of-personas","tag-chi","tag-experience","tag-research"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Effect of Experience on Persona Perceptions &#8211; The Persona Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Effect of Experience on Persona Perceptions &#8211; The Persona Blog\" \/>\n<meta property=\"og:description\" content=\"User perceptions of personas affect the adoption of personas for decision-making in real organizations. To investigate how experience affects the way an individual perceives a persona, in research led by\u00a0Joni Salminen, we conduct an experimental study with individuals less and more experienced with personas.\u00a0 Quantitative results show that previous experience increases several important perceptions, including [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\" \/>\n<meta property=\"og:site_name\" content=\"The Persona Blog\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-26T13:46:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-08T09:34:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg\" \/>\n<meta name=\"author\" content=\"Jim Jansen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jim Jansen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\"},\"author\":{\"name\":\"Jim Jansen\",\"@id\":\"https:\/\/persona.qcri.org\/blog\/#\/schema\/person\/27d3999853d82c7a10b08504351811f5\"},\"headline\":\"The Effect of Experience on Persona Perceptions\",\"datePublished\":\"2020-04-26T13:46:41+00:00\",\"dateModified\":\"2020-05-08T09:34:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\"},\"wordCount\":156,\"publisher\":{\"@id\":\"https:\/\/persona.qcri.org\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/persona.qcri.org\/blog\/wp-content\/uploads\/2020\/04\/stock03.jpg\",\"keywords\":[\"CHI\",\"experience\",\"research\"],\"articleSection\":[\"CHI\",\"Persona Adoption\",\"Persona Research\",\"Personas\",\"Use of Personas\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\",\"url\":\"https:\/\/persona.qcri.org\/blog\/the-effect-of-experience-on-persona-perceptions\/\",\"name\":\"The Effect of Experience on Persona Perceptions &#8211; 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