{"id":1119,"date":"2021-01-30T17:57:03","date_gmt":"2021-01-30T14:57:03","guid":{"rendered":"https:\/\/persona.qcri.org\/blog\/?p=1119"},"modified":"2021-03-21T14:24:15","modified_gmt":"2021-03-21T11:24:15","slug":"information-design-for-personas-in-four-professional-domains-of-user-experience-design-healthcare-market-research-and-social-media-strategy","status":"publish","type":"post","link":"https:\/\/persona.qcri.org\/blog\/information-design-for-personas-in-four-professional-domains-of-user-experience-design-healthcare-market-research-and-social-media-strategy\/","title":{"rendered":"Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy"},"content":{"rendered":"<figure id=\"attachment_1120\" aria-describedby=\"caption-attachment-1120\" style=\"width: 1000px\" class=\"wp-caption aligncenter\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-1120 size-full\" src=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2021\/01\/process_ux_design.png?resize=1000%2C310&#038;ssl=1\" alt=\" Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy\" width=\"1000\" height=\"310\" srcset=\"https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2021\/01\/process_ux_design.png?w=1000&amp;ssl=1 1000w, https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2021\/01\/process_ux_design.png?resize=300%2C93&amp;ssl=1 300w, https:\/\/i0.wp.com\/persona.qcri.org\/blog\/wp-content\/uploads\/2021\/01\/process_ux_design.png?resize=768%2C238&amp;ssl=1 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-1120\" class=\"wp-caption-text\"><a href=\"https:\/\/www.blogger.com\/blog\/post\/edit\/13026043\/4340965077509694242#\" data-original-attrs=\"{&quot;data-original-href&quot;:&quot;http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/0437.pdf&quot;,&quot;style&quot;:&quot;&quot;,&quot;target&quot;:&quot;_blank&quot;}\">Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy<\/a><\/figcaption><\/figure>\n<p>In research led by\u00a0<a href=\"https:\/\/www.blogger.com\/blog\/post\/edit\/13026043\/4340965077509694242#\" data-original-attrs=\"{&quot;data-original-href&quot;:&quot;https:\/\/www.linkedin.com\/in\/kathleenwguan\/?originalSubdomain=uk&quot;,&quot;target&quot;:&quot;_blank&quot;}\">Kathleen Guan<\/a>, practitioners in user-centric industries have increasingly recognized the applicability of personas. However, the methods used to create personas in different domains remain inconsistent and unsystematic.<\/p>\n<p>We analyzed 51 studies focused on designing personas for professional purposes and find the practice most prevalent in the user experience (UX) design, healthcare, market research, and social media strategy domains.<\/p>\n<p><!--more-->Within these domains, UX design personas are characterized by their focus on user activity and goals, market research personas on customers\u2019 lifestyles, health personas on medical patients\u2019 physical symptoms, and social media strategy personas on interactions within online communities. We identify and compare the elements in the personas.<\/p>\n<p>Based on this, we provide guidelines for professionals interested in developing personas for recruiting users, understanding barriers to positive user experience, and building online communities, including how to represent persona details related to lifestyle, contexts of product usage, and scaling of online data.<\/p>\n<p><span style=\"color: #464646;\" data-keep-original-tag=\"false\" data-original-attrs=\"{&quot;style&quot;:&quot;&quot;,&quot;face&quot;:&quot;\\&quot;Open Sans\\&quot;, Helvetica, sans-serif&quot;}\">Guan, K.W., Salminen, J., Nielsen, L., Jung, S.G., and\u00a0<\/span>Jansen, B. J.<span style=\"color: #464646;\" data-keep-original-tag=\"false\" data-original-attrs=\"{&quot;style&quot;:&quot;&quot;,&quot;face&quot;:&quot;\\&quot;Open Sans\\&quot;, Helvetica, sans-serif&quot;}\">\u00a0(2021)\u00a0<\/span><a href=\"https:\/\/www.blogger.com\/blog\/post\/edit\/13026043\/4340965077509694242#\" data-original-attrs=\"{&quot;data-original-href&quot;:&quot;http:\/\/www.bernardjjansen.com\/uploads\/2\/4\/1\/8\/24188166\/0437.pdf&quot;,&quot;style&quot;:&quot;&quot;,&quot;target&quot;:&quot;_blank&quot;}\">Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy<\/a><span style=\"color: #464646;\" data-keep-original-tag=\"false\" data-original-attrs=\"{&quot;style&quot;:&quot;&quot;,&quot;face&quot;:&quot;\\&quot;Open Sans\\&quot;, Helvetica, sans-serif&quot;}\">. 54th Annual Hawaii International Conference on System Sciences (HICSS 2021) Koloa, Hawaii, United States. 5-8 Jan. 2021. p,\u00a04446-445<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In research led by\u00a0Kathleen Guan, practitioners in user-centric industries have increasingly recognized the applicability of personas. However, the methods used to create personas in different domains remain inconsistent and unsystematic. We analyzed 51 studies focused on designing personas for professional purposes and find the practice most prevalent in the user experience (UX) design, healthcare, market [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[234,462,267,365,464,362,461,459,360,363,460,359,463,39,361,458,133,465,358,364,139],"class_list":["post-1119","post","type-post","status-publish","format-standard","hentry","category-personas","tag-actionable-buyer-persona-research","tag-apg-research","tag-buyer-persona-research","tag-chi-research","tag-data-driven-persona-research","tag-disadvantages-of-market-research","tag-disadvantages-of-marketing-research","tag-disadvantages-of-not-doing-market-research","tag-google-analytics-research","tag-how-to-research-a-persona","tag-literature-review-in-quantitative-research","tag-market-research-disadvantages","tag-persona-analytics-research","tag-persona-research","tag-persona-research-for-construction","tag-persona-research-questions","tag-personas-research","tag-research-personas","tag-user-persona-research-company","tag-user-research-interview-questions-sample","tag-ux-design-process"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy &#8211; The Persona Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/persona.qcri.org\/blog\/information-design-for-personas-in-four-professional-domains-of-user-experience-design-healthcare-market-research-and-social-media-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy &#8211; The Persona Blog\" \/>\n<meta property=\"og:description\" content=\"In research led by\u00a0Kathleen Guan, practitioners in user-centric industries have increasingly recognized the applicability of personas. 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